22 Jun 2018

Contract Adexen Latest Job Recruitment (26 Positions)

Adexen Recruitment Agency –  Anywhere

Job Description

Adexen is a global Human Resources Company providing business and support services in Europe and Africa. We support companies in all industries in the fields of HR, Legal, Finance, Sales & Marketing, Engineering and Supply chain.

Adexen’s objective is to provide both our Clients and their employees as well as our candidates excellence in all aspects of our services.

Adexen is recruiting for below positions;

RTI International Latest Job Recruitment (12 Positions)

Job Title: Chief Finance Officer
Location: Nigeria

JOB DESCRIPTION

Provide conceptual leadership for the strategic direction and daily operations for all conceptual financial decisions while offering leadership for strategic investment, financing and wealth maximization decision. In addition, develop the overall financial strategy and guide the operational execution of the delivery of the company’s vision, ultimately delivering sustainable growth and profitability.

Responsibilities:

Leadership and Management

  • Create a dynamic and suiting organizational structure, develop and lead senior management team to deliver against key organizational goals, whilst embracing and driving through continuous financial improvement.
  • Implement finance strategy, lead the finance team and manage internal external activities relating to finance.

Strategic Planning

  • Determine the optimal structure that will best deliver on the financial obligations and commitments of the organisation.
  • Assess and fully develop the financial systems of the organization to superior levels of service and functionality for all customers served by the finance department.
  • Develop and implement financial processes that proactively and strategically establish the highest levels of benchmarks and performance for the total organisation in cooperation with the executive team.
  • Develop effective financial strategies for service delivery in order to sustain current business and ensure that the organization is sustainable on the long-run.
  • Implement and improve the financial rolling plan, strategic direction, business strategy and business model as approved by the board.
  • Engage with the Board and the relevant departments to ensure the adoption and delivery of corporate plans and projects.

Financial Planning and Management

  • Develop and implement effective financial strategies, policies, controls framework and management systems to guide and support overall business operations ensuring compliance with statutory provisions.
  • Contribute in the development of strategic plans and forecasts; making recommendations as appropriate through evidence based financial modelling.
  • Develop investment strategies that will ensure high returns on investment while assuring liquidity for business operations.
  • Supervise the management of the organization’s treasury assets to achieve optimal sourcing, application and growth of funds as approved by management.
  • Implement approved Board financial policies in line with generally accepted Financial or accounting practices, FIRS and other statutory requirements.
  • Drive the preparation of company annual budgets and monitor performance against targets.
  • Develop and utilize financial models to provide a basis for investment decisions, cash flow planning.
  • Prepare and present periodic financial performance reports, management accounts, annual financial statements etc. to the Board and management.
  • Advise Management on optimal sourcing and application of funds and implications of changes in financial regulations, legislation and government tariffs.
  • Manage relationships with financial institutions, external auditors and other relevant regulatory authorities.
  • Identify risks and long-term financial implications of intended organizational projects/ initiatives, and advise the Board and Management accordingly.
  • Oversee and ensure the integrity of Accounts Payable, Accounts Receivable, Treasury, and Tax workflows and ensure a disaster recovery plan is in place.
  • Manage the budget planning and budget management process and ensure that expenditures are consistently aligned with established budgets.
  • Oversee the management and coordination of all fiscal reporting activities for the organization including: organizational revenue/expense and balance sheet reports, reports to funding agencies, development and monitoring of organizational budgets.
  • Oversee and ensure implementation of a sound collections policy while maintaining good rapport with all stakeholders.

Governance

  • Maintain a fit for purpose Corporate Governance Framework suitable for a commercial organisation and the company’s operating licensing requirements at all times.
  • Ensure that effective processes exist to control costs, budgets and capital expenditure.
  • Maintain and improve the systems, vision and facility to identify all principal risks and uncertainties relevant to the business, and the development of appropriate financial risk management strategies.

People management

  • Build and lead an effective and cohesive finance team.
  • Self-development and continuing personal development.
  • Manage the performance of managers and team members within the department through the formal performance management system.

EXPECTATIONS

  • Bachelors’ degree in accounting, finance or related discipline.
  • MBA is an added advantage.
  • Minimum of 15 years cognate experience with at least 5 years must be at senior management level.
  • Experience in strategic financial planning and analysis.
  • Professional accounting certification, e.g. ACA, ACCA, CFA, CIMA.
  • Exhibit proficient knowledge in strategic financial management, Planning, budgeting, forecasting, management accounting, transport and Logistics management.
  • A track record of growing a strong corporate performance culture – establishing an innovative and effective performance and service quality evaluation.
  • Proven track record in maintaining a fit for purpose Corporate Governance Framework.
  • Successful partnership working, specifically the ability to effectively engage with and manage relationships with high profile political and business parties.
  • Understanding of foreign exchange operations and regulations, and other relevant regulations-automobile industry, income, tax etc.
  • Strong leadership and supervisory and people management skills.

Application Closing Date: Not Specified

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Job Title: Customer Service Officer
Job Location: Nigeria

JOB DESCRIPTION

Ensure a customer focused business environment in line with the company’s business interests in the context of Logistics.

Responsibilities:

  • Manage order, handle inquiries, check product availability, order entry and monitor material allocation in close contact with related parties within the company and keep customer updated with regular information pertaining to orders shipments.
  • Proactively manage credit, Monitor overdue customer account, resolve account related cases (e.g. debit, credit, maintain credit lines).
  • Submit quotations to customers when requested, pro-active order taking to be done on a daily basis.
  • Record & Report Process non-conformance, Customers claims and Supplier.
  • Monitor stock movement of raw materials & packaging in relation to production demand using MRP. Sourcing and negotiate with suppliers in line with procurement HUB.
  • Place purchase orders and monitor delivery schedules.
  • Interact and cooperate with relevant internal parties / service units
  • Communicate actively with key clients and Sales Representatives
  • Advise ETA and coordinate warehouse & production regarding deliveries.
  • Monitor & communicate vendor complaints and avoid future recurrence.
  • Provide performance report to the management
  • Clarifies customer expectations and makes sure that they are met/exceeded, taking into account company’s business interests.

EXPECTATIONS

  • Bachelors’ degree in engineering or similar discipline.
  • Minimum of 5 years work experience with the last three years in sales or logistics with an engineering firm.
  • Advanced level SAP and computer knowledge/skills.
  • Fluent english (written and oral).
  • Good planning, coordination, communication, interpersonal and problem solving skills.

Application Closing Date: Not Specified

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Job Title: Operations Manager
Job Location: Nigeria

JOB DESCRIPTION

Manage daily activities of directing, controlling and coordinating all phases of the Warehouse and Distribution operations. Liaise between distribution center and sales center management to ensure timely and accurate deliveries in an efficient and cost effective manner.

Responsibilities:

  • Manage and improve on the company’s operations and execution of day to day Distribution Center operations (both Distribution and Warehouse) within parameters of both labor and other operating expense budgets.
  • Identify and execute opportunities to improve supply chain efficiency.
  • Implement best practices around goods received, storage, handling and dispatch of goods.
  • Implement FIFO and FEFO policies.
  • Ensure Inventory-Stock Accuracy by scheduling daily, monthly and annual stock counts
  • Oversee day-to-day operations of finished goods and raw material warehouse.
  • Directs the operations of the warehouse team to achieve objectives.
  • Coordinate complex logistics requests, transportation and all Third-Party Logistics
  • Participate in sales and operations process.
  • Provide necessary reports and analysis needed to enable the sales and Operation process.
  • Ensures continuous business process improvement.
  • Ensure complex inventory and operations demands using IT.
  • Adhere to Company standards and policies in addition to all regulatory requirements.

EXPECTATIONS

  • Bachelors’ degree in relevant field.
  • Relevant professional certification is an added advantage.
  • Minimum of 5 years hands-on experience in FMCG operations with the last four years’ experience in a beverage bottling company in managerial capacity.
  • Strong knowledge of operations management.
  • Strong knowledge of planning, production, sales, supply chain, distribution and warehouse management.
  • Basic understanding of bottling line machines, tool technology and Navision.
  • Organizational and Inventory Management skills
  • Sound appreciation of bottling line operations
  • Strong interpersonal skills to manage multi- levels resource and operations.
  • Exceptional analytical ability.

Application Closing Date: Not Specified

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Job Title: Sales and Business Development Manager
Job Location: Nigeria

JOB DESCRIPTION

Develop the company’s Commodity Inspection & Testing Services (CITS) market in West African countries which includes but not limited to Nigeria, Ghana, Ivory Coast, Guinea, Cameroon, Senegal.

Responsibilities:

  • Lead sales & marketing efforts tailored to the CITS industry with primary focus on securing government contracts in the Oil & Gas sector. Subsequently develop other CITS sectors such as Minerals, Food, Agriculture and to expand service offerings to include private sector clients.
  • Implement business development activities that would lead to securing government contracts.
  • Prepare sales proposals, develop & manage government tender/contracts, perform sales activities, maximize sales revenues and meet corporate objectives.
  • Assist in the acquisition of service level agreements or service contracts with potential target customers requiring inspection & testing services which includes, but not limited to, tapping potential clients, preparing & submission of bids and quotations, that could cause the Company to enter into service agreements with customers in the Commodity Inspection & Testing Services Industry.
  • Conduct all other activities necessary for the development of Verification & Testing Services to accomplish the applicable tasks.

EXPECTATIONS

  • Bachelors’ degree in marketing or related discipline.
  • Minimum of seven years combined experience in business development, key account management and sales management in inspection, testing or certification services industry.
  • Must have intensive network of government contacts critical in the execution of job responsibilities.
  • Possesses very good business knowledge and understanding of the inspection & testing services industry.
  • Highly knowledgeable on inspection & testing requirements in the primary commodities such as Oil, Gas, Chemicals and Secondary commodities such as Minerals, Food, and Agriculture.
  • Strong leadership and strategic thinking potential.
  • Proficient in both English & French languages
  • Must be willing to travel within West Africa and globally.

Application Closing Date: Not Specified

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Job Title: Communications and Marketing Manager
Job Location: Nigeria

JOB DESCRIPTION

Plan strategically, coordinate and manage all marketing and communications related activities for the Institution. Promote and sustain customer satisfaction, loyalty and retention through market research and surveys while Ensuring positive market feedback and brand perception.

Responsibilities:

Strategic marketing:

  • Define the marketing mix per segment and provide data and insight to support business development strategy.
  • Develop annual marketing plan.
  • Propose and monitor the validated marketing budget.
  • Define and manage the customer journey across each product segment and propose adjustment based on the customer experience.
  • Develop and refine marketing goals, pricing strategies, promotional activities and brand together with staff and clients.
  • Build unique selling propositions for the products and provide support to boost sales of each of the product in the market.

Customer service:

  • Deliver a customer experience that evokes a sense of ownership, acceptance and belonging for the target market.
  • Prepare report and continuous indicators for measuring customer service delivery to executive council, branches and follow-up on the action plans.
  • Monitor client retention rates and organize regular customer engagements.
  • Design, implement and monitoring of customer reward and loyalty schemes to sustain customer base and encourage referrals.
  • Ensure high quality customer service standard for the network.

Brand management:

  • Build and sustain a reputable image for the brand within identified markets to gain favourable market share and gain customer trust & loyalty for the brand.
  • Maintain a visible brand identity by ensuring uniformity for internal and external branches based on the Group brand manual.
  • Ensure that the brand is visible, positive and compliant on all material/support.
  • Advertising and commercial communications:
  • Develop messages and speeches which talk to each segment for each product and services.
  • Create communication materials and manage media plans.
  • Monitor and evaluate the impact of each media campaign.

Research and studies:

  • Provide relevant industry related information that may guide the development and introduction of tailored and innovative products for target markets.
  • Market count, background research and zoning for network expansions.
  • Measure brand acceptance and collect feedback on brand perception and acceptance.
  • Monitor competition and stay up-to-date with trends to strategically position ourselves favorably within existing and new markets.
  • Direct market analysis and research to identify trends and opportunities in the industry.

Events and sponsorship:

  • Organize and participate in social events that support each product/brand objective and will create an avenue for target market to connect emotionally with the institution’s brand.
  • Organize & partner events that support institution’s objectives for clients, products, services/brand all through the year.
  • Organize internal events to sustain customer loyalty and brand love.
  • Develop and participate in corporate social initiatives to provide support and development for host communities within the environment.

Internal communication:

  • Ensure all Staff are up-to-date on internal activities, events, awards or social initiatives.
  • Maintain Staff interaction and contribution through publication of news and motivational pieces on the intranet.
  • Direct the creation of internal communications, press releases and speeches compliant with brand standards for all internal and external communication by stakeholders.

Corporate communication:

  • Ensure all stakeholders are provided up-to-date information on product, services and industry related updates.
  • Ensure website has up-to-date information on brand, product and services.
  • Optimize search engines.

EXPECTATIONS

  • Bachelor’s degree in Business, Marketing, Communications or Public Relations other relevant professional qualifications.
  • Minimum of 7 years in professional B2B or B2C marketing and marketing communications experience with at least 3years in management position.
  • Previous experience and good industry knowledge in financial services, FMCG or telecoms sector.
  • Experience in advertising agencies, media planning, digital and social media agencies is a plus.
  • Possess excellent Customer service skills, orientation and background to formulate strategies, set goals and develop action plan towards achieving customer service objectives.
  • Strong skills in marketing communications, public relations, and social media.
  • Ability to multitask within a high pressured and challenging environment.
  • Possess excellent critical thinking and analytical abilities to solve problems and provide solutions.

Application Closing Date: Not Specified

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Job Title: Marketing Manager
Job Location: Abuja, Nigeria

JOB DESCRIPTION

Handle the marketing communications agenda of the company. Develop and implement strategic marketing and public relations initiatives to promote the company’s competencies, achievements and services, in line with greater corporate-level goals of the executive management. Employ an effective mix of communication tools and channels, including, but not limited to, digital, print, advertising, film and events, with the goal of boosting the company’s brand and safeguard the its immense value while shaping and executing the company’s Corporate Social Responsibility.

Responsibilities:

  • Develop and implement marketing and public relations strategy.
  • Safeguard brand reputation in the operational market.
  • Promote services / core competencies / achievements.
  • Shape and execute Corporate Social Responsibility initiatives.
  • Support and craft internal communication messages as required.
  • Plan and carryout corporate events.
  • Manage website(s) and digital presence.
  • Develop creative briefs; drive design process.
  • Oversee production of various marketing collateral.
  • Manage budgets, expenses and vendor relationships.

EXPECTATIONS

  • Bachelor’s degree in social sciences, communications or a related field.
  • Minimum of 5 years of professional experience in a comparable leadership position.
  • Strong knowledge and first-hand experience in video and print production project management.
  • Proven ability to brief and steer external agencies and to control associated costs.
  • Experience developing design briefs and guide design processes.
  • Must be a self-starter with an interdisciplinary approach.
  • Ability to manage diverse projects in parallel and working under pressure.
  • Ability to adopt skills and transfer experience.
  • Ability to think both strategically and creatively.

Application Closing Date: Not Specified

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Job Title: Chief Information Officer
Job Location: South West, Nigeria

JOB DESCRIPTION

Manage the IT department, implement technological strategic solutions, ensure the effectiveness and proper operation of core systems such as the core banking software (Orbit), accounting software (SAGE), and other relevant software needed.

Responsibilities:

Planning activities:

  • Prepare annual budgets in terms of material investments and developments in relationship with other departments forecasted needs including IT staffing, hardware and software equipment, miscellaneous IT equipment, licenses fees and any other relevant IT related expense.

Management and production activities:

  • Maintain institution’s effectiveness and efficiency by supporting the group’s strategic plans for implementing information technologies.
  • Maintain quality service by establishing and enforcing organization standards.
  • Maintain staff by recruiting, selecting, orienting, and training employees to develop themselves professionally.
  • Accomplish information technology staff results by communicating job expectations, planning, monitoring, appraise job results, coach, counsel, and discipline employees.
  • Coordinate, and enforce systems, policies, and procedures, in compliance with the group’s policies and standards.
  • Manage purchase and installation of hardware (computers, network, printers, and software), their maintenance and renewal in all the company’s premises including branches or outlets, in compliance with the group’s policies and standards.
  • Manage a team to ensure that the core banking software, the accounting software, and all the related packages required for connectivity, security and office work are in place, functional and that problem in relation with any such software is dealt with in an efficient manner.
  • Ensure completion of periodic processes (e.g. nightly process), backup and archive of data. Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
  • Ensure the security of computer network (data confidentiality, protection against outside threats and intrusions) through adapted and updated software packages (antivirus, firewall etc.), and interacts with Logistics Department to ensure the physical protection of the equipment (power supply, protection against fire, flood, robbery etc.)
  • Administer the users’ profiles and users of the core banking system and of the accounting software, including all different environments (live, training, test, etc.)
  • Maintain the communication infrastructure of the company.
  • Ensure a timely delivery of data to users for the different reporting operations (accounting and on the activity) and designs if needed the relevant reports to be obtained from the banking software and/or accounting software.
  • Follow group IT policies and standards, write and update IT procedures and ensure their application, propose and develop updates in existing policies according to needs of the company with constant view to improve capacities of the department to deliver as per needs and in terms of security of systems.

Control activities:

  • Perform regular and unexpected controls on security matters (existence of back-up, effective storage, authorization level in the systems, updates of protection software such as antivirus, firewall etc.)
  • Manage the staff performance, set departmental objectives; link those objectives to staff performance; monitor and appraise staff performances.
  • Assist internal and external auditors in the completion of their duties.

EXPECTATIONS

  • Bachelors’ degree in computer science or I.C.T related discipline.
  • Minimum of 10 years cognate experience.
  • Good command of written and spoken English.
  • Train and coaching skills, as well as managerial skills.
  • Ability to provide extensive and high quality documentation.
  • Ability to meet deadlines.
  • Ability to provide results and solutions to ensure highest quality in the maintenance of computing equipment and development of software.

Application Closing Date: Not Specified

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Job Title: Deputy Chief Executive Officer
Job Location: South West, Nigeria

JOB DESCRIPTION

Work closely with the Chief Executive Officer to develop and manage businesses. Participate in making strategic choices to ensure sustainable and profitable growth of the institution.

Responsibilities:

  • Develop the Institution in line with the strategy and business plan established by the board of directors, and give report on the results.
  • Organize the business development of the institution by ensuring strong and profitable growth of the operations, in line with the institution’s mission and risk management policies.
  • Identify drivers that improve institution’s commercial performance by developing and rolling out new products/services and excellent distribution channels, increasing client satisfaction and loyalty while implementing an organization that boosts productivity for all links in the commercial chain
  • Ensure the expansion of the institution’s branch network in target regions.
  • Contribute to the professional development of key staff at the institution.
  • Enhance relationships with partners (lenders, donors, technical providers) and local authorities (central bank, tax authorities, etc.).

EXPECTATIONS

  • Minimum of Bachelor’s degree in accounting, finance or related discipline.
  • Minimum of ten years’ professional experience, including five years in an executive position.
  • Experience in managing multi-disciplinary teams within an international group.
  • Experience in a developing country, ideally in Africa.
  • Fluent in English, and preferably French proficiency.
  • Ability to work in multicultural setting.
  • Ability to work with minimal supervision.
  • Strong analytical writing and presentation skills.

Application Closing Date: Not Specified

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Job Title: Brand Manager
Job Location: Lagos, Nigeria

JOB DESCRIPTION

Develop, manage and sustain a profitable Brand.

Responsibilities:Brand Management:

  • Define brand year plan in line with overall marketing strategy and objectives.
  • Manage Integrated Marketing Plans (IMP) and the resulting commercial programs.
  • Set monthly sales targets and increase profit.
  • Manage New Product Introduction (NPI).
  • Assist in monitoring market developments, own and competitive brand/SKU performances and initiate activities/projects to ensure quality, profitability, brand equity and growth of net sales and market share.
  • Manage all below-the-line promotion activities and development of above-the-line campaigns.

New Product Development:

  • Assist in developing brand/product line-extensions from conception to market introduction with support activities.
  • Monitor market development, competitive brands performance, initiate projects to ensure quality, profitability, brand equity and growth of net sales and market shares.
  • Track, analyze and evaluate all brands and trade initiatives to ensure business targets are met.
  • Develop and update generic planograms and success benchmarks aligned to brand strategy.

Agency Management:

  • Brief and debrief agencies regarding creative proposals.
  • Advertising & Promotion Budget Management:
  • Effectively manage A&P budget.

EXPECTATIONS

  • Bachelor degree in any discipline. Masters’ degree is an added advantage.
  • 5 years’ experience as a brand manager preferably in a multinational FMCG.
  • Analytical skill.
  • Excellent networking and interpersonal skill.
  • Good presentation skill.
  • Must be a Nigerian citizen with sound knowledge of the business terrain.

Application Closing Date: Not Specified

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Job Title: Site Supervisor
Job Location: Lagos

JOB DESCRIPTION

The Site Supervisor is in charge of the supervision of all aspects of site operations, including the planning of site progress.

  • Leading regular site meetings with professionals, including quantity surveyors, building services engineers, foremen, subcontractors
  • Maintaining strict quality control procedures – this necessitates regular testing of materials, visual inspections of work, and frequent tours of the site;
  • Conducting regular site safety checks;
  • Finding solutions to problems that may cause delays, such as the late arrival of materials.

EXPECTATIONS

  • Bachelor/Master degree in construction or relevant fields
  • Proven proficiency in construction management
  • 4-7 years relevant experience in supervision construction works
  • Applicants should have the confidence to communicate on all levels and have team leading skills, able to work well individually or as part of a team.
  • Work experience in Africa is a plus.

Application Closing Date: Not Specified

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Job Title: Health and Safety Director
Job Location: Nigeria

JOB DESCRIPTION

Coordinate Health and Safety network for the company. Support the development of Health and Safety mindset addressing three major areas; site conditions, procedures and behavior. Lead safety and promote best practices. Improve safety results through cultural transformation.

Responsibilities:

Foster the implementation of the Group Health & Safety roadmap in all the business units of the company:

  • Provide assistance, coaching and support to the business units for the elaboration and sharing of Health & Safety Policies, standards and procedures aligned with the company’s requirements.
  • Coordinate and facilitate implementation in all locations of the company.
  • Assess compliance through recurrent safety audits.
  • Participate in the evaluation of technical skills and competences of the Health & Safety network in addition to participating in recruitment processes.

Activate Health & Safety improvements throughout the company:

  • Help and challenge the company in defining their health and safety annual plan.
  • Validate and challenge root cause analysis and action plans for major accidents or near misses and ensure follow up of action plans.
  • Facilitate experience sharing and convergence in Health & Safety.
  • Benchmark company’s best practices nationwide while respecting local preferences and priorities but ensuring company level improvements.
  • Elaborate periodic follow ups of Health & Safety results through the country, analyzing trends, actions and network effectiveness.
  • Implement Health & Safety programs defined by the company in all locations and give needed support.
  • Work with Health & Safety network to propose safety actions and programs to address the company’s business need.
  • Consolidation all levels of the company’s performance indicators.

Ensure Health & Safety is one of the company’s core values:

  • Coach and challenge the Executive Council and plant managers on safety, leadership and performance.
  • Raise the profile of the company’s safety initiative.
  • In line with the company policy, develop training programs for leaders and attract talent in Health & Safety positions.
  • Develop close communication within and across business units.
  • Coach and assist the Health & Safety network in the company and act as liaison within the Region.

EXPECTATIONS

  • Minimum of Bachelor degree.
  • MBA, M.Sc or equivalent will be an added advantage.
  • Minimum of 10-15 years HSE experience of which 5 years must be at a senior management level.
  • Professional membership or registration in Nigerian Institute of Safety Professionals (NISP)
  • NEBOSH/OSHA certificate etc.
  • Knowledge in corporate HSE management, operations, safety audits, management information systems.
  • Budget planning & preparation.
  • Project management expertise and strategic planning & development
  • Ability to deliver results.
  • Have professional confidence.
  • Must be a strategic thinker.

Application Closing Date: Not Specified

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Job Title: Medical Sales Representatives
Job Location: Lagos

JOB DESCRIPTION

The incumbent will act as the key link between the company and healthcare professionals with the aim to meet sales targets in a fast-paced business environment. The goal is to increase the visibility and awareness of the company’s pharmaceutical and medical products to maximize sales growth.

Responsibilities:

  • Liaise with and persuade targeted general practitioners, specialists, pharmacists and other health care professionals to prescribe company products utilizing effective selling skills and performing cost-benefit analysis
  • Assess clients’ needs and present suitable promoted products.
  • Provide product information and deliver product samples
  • Describe the risks and benefits of specific drugs and respond to detailed technical questions.
  • Schedule appointments, file sales and expense reports, plan and give presentations, and manage customer information databases.
  • Serve customers by selling pharmaceutical products and meeting customer needs.
  • Service existing accounts, obtains orders, and establish new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
  • Adjust content of sales presentations by studying the type of sales outlet or trade factor.
  • Focus sales efforts by studying existing and potential volume of dealers.
  • Submit orders by referring to price lists and product literature.
  • Keep management informed by submitting activity and result reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
  • Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
  • Recommend changes in products, service, and policy by evaluating results and competitive developments.
  • Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Provide historical records by maintaining records on area and customer sales.
  • Contribute to team effort by accomplishing related results as needed.

EXPECTATIONS

  • A degree in Marketing or a Pharmaceutical field.
  • Proven work experience as a pharmaceutical rep or in medical sales
  • Familiarity with databases, statistics, product lines and latest medical issues
  • Knowledge of MS Office
  • Excellent negotiation, verbal and written communication skills
  • Highly motivated and target driven with a proven track record in sales
  • Strong organizational and time management skills
  • Must be confident, assertive, results-orientated and able to work both independently and within a team environment

Application Closing Date: Not Specified

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Job Title: Senior Project Manager
Job Location: Ogun and Gombe

JOB DESCRIPTION

  • Organise, lead, and facilitate cross-functional project teams
  • Identify and manage resources, including cross-functional team members, to successfully execute projects
  • Establish requirements for the project including material, manpower and equipment
  • Establish methods and processes to minimise cost while maximising productivity and quality
  • Apply required tools to projects and processes to improve quality, reduce defects, and thereby improving costs
  • Lead and execute process improvements and implement next step solutions as appropriate
  • Manage procedures and complaints
  • Prepare monthly reports detailing progress and costs
  • Maintain good relations, represent and take care of company’s interests while dealing with clients
  • Determine objectives / benefits, costs, investments, road map and validation of the projects
  • Identify and deliver best practices
  • Drive culture change – Drive fact-based decision making and alignment throughout the department and entire organization
  • Manage overall coordination and administration of the project activities in compliance with the project schedule ensuring that all activities are carried out complying with all Quality and HSE requirements established by the company’s procedures
  • Monitor cost, work schedule, progress and identify the areas which require additional efforts to keep the work in line with the project schedule
  • Approve the cost and procurement process
  • Develop with assistance from other Project Team members all plans and schedules for various phases of the work
  • Review the detailed programs to ensure overall compatibility
  • Monitor progress against the plan and highlight deficiencies

EXPECTATIONS

  • Minimum B.S. or B.A. degree
  • 10 years’ experience in business continuous improvement related activities
  • Prior experience in project management and client management is a plus
  • Process oriented
  • Strong quantitative, analytical skills
  • Facilitation and Presentation skills
  • Proficient in MS Office applications including: Word, PowerPoint, and Excel (ability to create formulas and to analyze data is required)
  • People Management
  • Relationship capabilities, communication skills including with senior management
  • Pragmatic
  • Proven ability to drive Change (change management)
  • External and Internal customers oriented
  • Presence – compelling, focused, inspirational, energized
  • Ability to plan and schedule tasks for self and others – organizational skills
  • Highly motivated team player with the ability to work with minimal supervision
  • Creative and innovative thinking
  • Problem solving skills
  • Results oriented
  • Drive for excellence

Application Closing Date: Not Specified

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Job Title: Area Sales Manager
Job Location: Lagos

JOB DESCRIPTION

Direct operations at several locations within assigned region. Collaborate with department heads to create strategic plans aligned with company objectives and review historical operations data and reports to identify areas for improvement and innovation.

Responsibilities:

  • Coordinate, motivate and assess medical representatives and grassroots executives through aggressive planning.
  • Develop sales and marketing strategies to drive sales growth in the assigned area.
  • Manage an efficient distribution network to improve sales performance.
  • Manage the sales team for sales growth and revenue enhancement
  • Conduct market research to understand competitors and market trends.
  • Provide innovative ideas and suggestions to improve the market presence.
  • Coordinate with zonal sales manager to enhance sales performance.
  • Maintain relationship with existing customers for repeat business.
  • Build sales culture and sale centric atmosphere among the team members.
  • Meet/exceed monthly quarterly and annual sales forecasts
  • Maintain contacts with financial center personnel, processionals and personal contacts to build referrals.
  • Provide timely feedback to the sales personnel regarding their sales performance.
  • Provide trainings, educational workshops and challenging opportunities for enhancing career growth of employees.
  • Conduct business plan review meetings with sales team.
  • Develop creative promotional strategies to attract more customers.
  • Appreciate the contributions and accomplishments of sales employees through proper rewarding mechanism.
  • Develop performance improvement plan for sales team to meet performance goals.

EXPECTATIONS

  • Minimum of bachelor’s degree in pharmacy or related field.
  • Master’s degree or MBA will be an added advantage.
  • Proven work experience in pharmaceuticals with at least seven years’ in similar role.
  • Familiarity with databases, statistics and product lines.
  • Excellent verbal and written communication skills.
  • Strong time management skills; ability to multitask effectively.
  • Demonstrate success in exceeding sales targets using intelligent sales tactics.
  • Ability to analyze team performance with meaningful results.
  • Highly motivated and target driven with a proven track record in sales.
  • Must be confident, assertive, results-orientated and able to work both independently and within a team environment.
  • Goal-oriented with proven ability to get results.

Application Closing Date: Not Specified

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Job Title: Program Planner
Job Location: Lagos

JOB DESCRIPTION

Plan, design and manage construction projects and programs of the company in line with specifications and standards.

Responsibilities:

  • Elicit input from stakeholders to capture estimations of new work, updated actuals and estimations of remaining work
  • Collect and analyze information used to plan and schedule construction projects.
  • Integrate multiple schedules into a master project schedule and create performance measurement baselines
  • Understand and utilize standard planning and scheduling methodologies and tools
  • Prepare plans and schedules for small and routine projects
  • Develop project / program requirements while ensuring compliance to standards and building regulations
  • Develop and maintain summary level schedule reports, Gantt charts, milestone charts, and other program management tools used to support critical path analysis, near-term tasks work authorizations, priority-based resource allocations, performance variances, and to support cost/schedule integration
  • Generate forecasts, variance reports, and other documentations used to monitor and manage projects
  • Research and report economic, legal, and other factors that may impact project success
  • Evaluate current procedures and recommend changes to improve the efficiency of planning and scheduling of projects and the reduction of issues due to scheduling errors
  • Identify major milestones, decision points, project life-cycle and other project events
  • Work in collaboration with management team to drive consistency of the project scheduling approach to facilitate accuracy in project execution and reporting
  • Manage other projects that may be assigned by the company

EXPECTATIONS

  • Bachelor’s degree in Building, Architecture or other relevant courses
  • Master’s degree will be an added advantage
  • Minimum of 10 year experience in construction (buildings)
  • Project management skill
  • Ability to prioritize activities
  • Ability to use planning programs (Microsoft project, Primavera etc.)
  • Ability to plan and execute/compile a program for new sites
  • Ability to monitor all programs of projects and update them monthly against real progress on site
  • Create monthly reports to update management on progress/cost/time etc. for each project
  • Membership of project management institute and other relevant professional bodies

Application Closing Date: Not Specified

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Job Title: Land Surveyor
Job Location: Lagos

JOB DESCRIPTION

Ensure appropriate survey is carried out to specifications on land and roads with appropriate designs.

Responsibilities:

  • Carry out surveys and investigate land topographies.
  • Execute vertical control surveys for aerial surveys and determine elevations for various surfaces
  • Collect important reference data before field surveys.
  • Collect field data, summarize field notes and makes survey calculations.
  • Plot field data using survey software programs, construct maps, and prepare reports.
  • Create topographic and site surveys for the development and the design of buildings, roads, and bridges.
  • Keep records and prepare reports according to specifications.
  • Comply with all applicable regulations and requirements including boundary calculations and legal issues.

EXPECTATIONS

  • Bachelors degree in Land/Estate Surveying, Geography, Geo-technology, Planning, Building or related discipline.
  • A minimum of 5 years cognate experience in construction.
  • Proficiency in the use of HD laser scanners.
  • Excellent interpersonal skill and team spirit.
  • Excellent presentation and communication skill
  • Ability to complete survey projects in AutoCAD meeting specifications
  • Ability to deliver large scale topographic surveys and measured building surveys.

Application Closing Date: Not Specified

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Job Title: Technical Director
Job Location: Ondo

JOB DESCRIPTION

Coordinate activities of all sections under his supervision and provide strategic vision to management in order to achieve company’s operational objectives.

Responsibilities:

Uninterrupted Power Supply to factory, offices and accommodations:

  • Implement an efficient preventive maintenance schedule for all generating sets.
  • Plan the ordering of spare parts to enable timely repairs and overhauling of the generating set.
  • Ensure the update of the generating set intervention log book is correctly done.
  • Analyse the efficiency of our electricity production, both in term of energy produced and Diesel consumptions.

Maintain all company’s mechanical equipment in order to achieve operational objectives at optimized costs.

  • Minimize down time of equipment through efficient preventive maintenance and timely intervention on all reported breakdowns.
  • Develop efficient working relations with other departments in order to propose and implement timely solutions to identified problems.
  • Implement an efficient management and control of workshop equipment and tools.

Plan, coordinate and control all construction and maintenance works:

  • Define and sustain a technical standard for all construction activities, including renovations.
  • Establish a yearly pacification schedule for all construction, renovation and maintenance works.
  • Approve all Bill of Quantity established by the civil department.

Distribute water and power to factory, offices and accommodations:

  • Maintain, repair and upgrade the distribution network for water and electricity.
  • Analyse the efficiency of water distribution network and the consumption of water.
  • Analyse the efficiency of electricity distribution, both in term of energy produced and liter of diesel consumed.

Manage and control of all sections under his perimeter:

  • Establish the yearly budget (both in terms of capital expenditures and operational expenses) of all sections under his perimeter.
  • Implement budget guidelines and analyze monthly actual results against budget.
  • Implement and sustain an efficient management of procedures, data collection and reporting activities.
  • Guaranty that all requirements for ISO 14001 are fully respected.
  • Develop and maintain all SIFCA standards within his perimeter.
  • Guarantee that all requirements for Safety at Work are fully respected.
  • Build a team of competent and dedicated technicians and operators, with a special emphasis on the Plant section.

EXPECTATIONS

  • Bachelor’s degree in Engineering.
  • Minimum of 5 years cognate experience.
  • Excellent presentation and communication skill.
  • Problem analysis, evaluation and presentation of recommended options/solutions.
  • Ability to set and meet targets.
  • Leadership Skills.
  • Membership of Council for the Regulation of Engineering in Nigeria (COREN) or related bodies.

Application Closing Date: Not Specified

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Job Title: Management Controller
Job Location: Ondo

JOB DESCRIPTION

Provide reliable financial, non- financial information with respect to operations execution. Develop key measures that will improve the performance of respective activities within the company. Give advice to Management with respect to investments and putting in place the necessary strategies and tools to minimize the operational costs of the company.

Responsibilities:

Activities performance analysis:

  • Define key performance indicators of the company activities (nursery, land preparation, immature, mature, factory and general overheads).
  • Implement company activities scorecard base on the key performance indicators and physical data actual against the budget.
  • Implement corrective action plan to anticipate or correct drifts with Head of Department.
  • Implement cost reduction plan with Head of Department.

Establishment of the budget:

  • Collect and analyze departmental budgets.
  • Meet departmental budget owners for the defense of their budgets.
  • Ensure the departmental budgets are consistent with budget objectives and business plan.
  • Check all the variances with the history and value their impact on the budget.

Budgetary control analysis:

  • Organize monthly budgetary control meeting with the departments and the budget control department.
  • Study monthly the variances of the budgetary control to find out the causes.
  • Value the variances cause impact on the business.
  • Implement action plan to correct the variances.

Implement reporting and studies to management:

  • Submit monthly reports to SIFCA.
  • Submit local monthly reports.
  • Perform any study as required by management.

EXPECTATIONS

  • Bachelor degree in Finance/Management
  • Minimum of 5 years cognate experience in similar organization.
  • Training in Sun System and Management control.
  • Advance knowledge of Microsoft Excel.
  • Intermediate user of French language.
  • Strong analytical skill.
  • Good presentation and communication skill.
  • Mastery of budgetary procedures.
  • Membership of Institute of Chartered Accountant (ICAN).

Application Closing Date: Not Specified

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Job Title: Commercial Director
Job Location: Lagos

JOB DESCRIPTION

  • Excellent market understanding and customer insight
  • Effectively manage commercial budget to deliver commercial objectives
  • To achieve co-operation from other departments to maintain market leader position and ensure commercial target achievement
  • Strong business partnership with key customers
  • The success of project commercial team in terms of penetration and achievement rate

Commercial Policy and Action Plans

  • Monitor activities of the company in the and have an in depth knowledge of competition
  • Participate in the preparation and implementation of targeted action plans
  • Identify threats from competitors, compile information and put together strategies that adequately address gaps
  • Analyse commercials in deduce the specific corrective actions to be taken
  • Develop a clear vision of expectations of the market and device ways to translate them into action plans

Commercial Development

  • Detect opportunities that allow for the expansion of the group
  • Review commercial procedures and policy
  • Ensure the organization knows the specific needs of your market segment and poised to satisfy them

EXPECTATIONS

  • Must hold a Master degree in Commercial/Business Management /Administration or related field and an MBA.
  • Must posses between 10-15 years experience in commercial management position within a multinational group
  • Professional experience with an international exposure will be a plus
  • Significant experience with a fast paced and high activity field team and demonstrated examples of developing and sustaining high performance teams and winning culture
  • Must be able to lead cross-functionally and must be ready to travel regularly interstate as required
  • Demonstrate strong interpersonal and communication skills
  • Must possess strong negotiation skills
  • Strong leadership skills and ability to work independently
  • Must be detail oriented and posses an in-depth understanding of the market across all the regions in the country

Application Closing Date: Not Specified

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Job Title: Human Resource Director
Job Location: Lagos

JOB DESCRIPTION

The HR Director implements, executes, monitors and evaluates short, mid- and long term human resources strategies, targets, policies and practices to ensure a high performing organization and achievement of the business strategy.

Primary Responsibilities:

  • Develop constructive HR Strategies, policies and organizational structure
  • Provide leadership and direction to management in the implementation of institutional and HR reforms by establishing appropriate linkages to the operational strategy of the organization.
  • Responsible for compliance with statutory and legal requirements by studying existing and new legislation, enforcing adherence to requirements and advising management on needed actions.
  • Develop, direct & monitor the Learning and Development process and activities so as to build capacity.
  • Drive change management programs and effective culture changes that are required to ensure the success of the organization.
  • Ensure appropriate systems of performance management, communications, quality measures, monitoring and review are in place to support organizational change, culture and values.
  • Create and manage HR and administration budget along with HODs and drive recruitment activity to achieve the staffing objectives.
  • Accountable for the design, implementation and facilitation of innovative learning and development solutions and interventions for all employees within the organization.
  • Implement, monitor and review HR strategies, policies, processes, and tools in all HR domains.
  • Accountable for solid personnel administration that meets local legal compliance. Provide timely and accurate management information for the business.
  • Accountable for recruitment and retention strategies to ensure the best possible employee staffing and organizational performance.
  • Support in defining business and functional strategies including organizational redesign and transformation processes.
  • Accountable for the performance management cycle process regarding performance development reviews, performance improvement activities, mid year reviews, personal development planning, talent reviews, succession planning and annual compensation review.
  • Accountable for the design, implementation and facilitation of innovative learning and development solutions and interventions for all employees within the organization.
  • Accountable for a competitive and engaging compensation and benefits offering.
  • Lead cross functional, strategic HR projects.
  • Manage, motivate and coach the national/regional HR team, including recruitment, training, performance evaluation, work allocation, conflict resolution and termination.

EXPECTATIONS

  • Relevant Bachelor degree
  • Professional HR Certification [CIPM, SHRM etc], MBA or Master’s degree
  • 12 years’ experience in Human Resource Management with at least 5 at a senior managerial level.
  • Expertise in (talent management ,Staffing/Resourcing, Organizational capability, Training and development, Compensation and Benefit and Employee Relations etc) with strong Generalist HR experience.
  • Change Management experience
  • Must work effectively with all management levels to influence, coach and support.
  • Organization and team leadership.
  • Strong oral and written communications skills.

Application Closing Date: Not Specified

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Job Title: Distribution Partner Manager
Job Location: Lagos

JOB DESCRIPTION

The Distribution Partner Manager will be responsible for putting in place the strategy of distribution in South region of Nigeria for one specific beverage product. The effective management of Distribution Partners “DP” in trade marketing and distribution will be targeted through:

  • Supporting the Business Planning Process with Line Manager and “DP”
  • Supporting the development and implementation of the Trade Marketing Calendar and Commercial Annex with Line Manager and “DP”
  • Tracking and Reporting of Key Performance Indicators relating to the Trade Marketing Calendar and the Commercial Annex.
  • Building strong relationships throughout all departments within the DP. Supporting them in better driving, managing and evaluating product trade initiatives.
  • Ensuring DP implementation of the Perfect Store standards per channel.
  • Coaching and working with DP Sales Force in-classroom and in-field to produce executional excellence.
  • Supplying data for internal reporting processes

RESPONSIBILITIES

  • Support the “DP” to prepare Trade Marketing Plan and Commercial Annex in close coordination with Line Manager
  • Support the “DP” in achieving the mutually agreed on Commercial Annex and Trade Marketing Targets.
  • Educate DP team on Brand History and drive Product Trust and Understanding
  • Train DP team on Perfect Store definition by channel and outlet type then follow through to ensure they implement mutually agreed on targets and KPIs
  • Identify gaps in execution and distribution and prepare action plan
  • Enhance skills of DP by conducting on the job training and class room training such as Power Selling, Power Coaching, High Pressure Negotiation and Conceptual Selling
  • Track actual performance against mutually agreed on KPIs, share with Line Manager and DP Sales Manager. Collaboratively build action plans to address issues and unlock sales opportunities
  • Undertake systematic, frequent and continuous market visits to the points of sales across the “markets” based on a monthly DPM Routines Calendar. Spend 70% of time in the field -working with the DP -with the purpose of enhancing in market execution by completing activities such a Perfect Store Audits, field coaching, and accompaniment reports and feedback. The remaining 30% to spent on business planning, meeting preparation, attendance of meetings and timely reporting utilizing the DPM standard reporting deck and DP presentation templates
  • Support the DP to develop, coordinate, manage, implement and assess Trade Marketing Calendar and communicate the outcome and learning’s to Line Manager.
  • Supervise and conduct spot checks then provide constructive feedback on DP concluded trade agreements implementation & execution across the markets
  • Prepare and lead on the monthly business review meeting of assigned markets with the DP sales management and team using the DP Scorecard reporting deck
  • Plan, along with DP Sales Management, and order off premise POS material to cater for market requirements. Subsequently, ensure that the POS items are well stored, accurately maintained and reported, properly handled (in warehouse and in market) by reviewing the local operational processes
  • Review ROI
  • Ensure DP delivers on timely, distribution, PSA contracts and depletions reports as per brand standards (by channel, customer, sku, volume, value, etc.)
  • Fuel Sales Force Passion through recognition, reward programs and sharing best practices
  • Support the internal reporting requirements relating to Financial Sales, Trade Sales, Depletions Stock Flow, POS, Cooler Tracking and Cooler Maintenance
  • Utilise Business Intelligence Reports and other tools to support insight generation.

EXPECTATIONS

  • University degree is a must
  • Smart thinker, quick learner, proven operational achiever with strong business acumen
  • Excellent influencer with negotiation skills
  • Highly numerate and analytical
  • Clear and proven ability to implement successful trade marketing plans
  • Excellent communication skills, including presentation and training ability
  • Creative mind, outgoing personality and friendly
  • Able to work independently with responsibility, and be organized -Result oriented
  • Experience with basic administrative programs, Windows, Lotus Notes and Internet Browsers, Word, PowerPoint, Excel,
  • In-depth knowledge of trade and competitive environment
  • Minimum 4 years of sales experience in consumer goods industry (beverage preferred)

Application Closing Date: Not Specified

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Job Title: Technical Sales Engineer
Job Location: Lagos

JOB DESCRIPTION

This role is responsible for developing new market strategies to help customers identify their needs, promote brands/products and respond to customers queries to ensure customer satisfaction.

  • Develop new marketing strategy, help the customer in identifying their needs, promote brands/product/service
  • Establish new, and maintain existing, relationships with customers
  • Develop sales & marketing plans and strategy that will lead to the acquisition, retention and expansion of company’s customer base profitably
  • Prepare sales engineering reports by collecting, analyzing, and summarizing sales information, engineering and application trends
  • Develop and execute the marketing strategies and annual plans to meet company targets and objective
  • Support marketing activities by attending trade shows, conferences and other marketing events
  • Make technical presentations and demonstrate how products meet client needs.
  • Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, and other professional and technical personnel
  • Submit orders by conferring with technical support staff and costing engineering changes.
  • Contribute to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; recommend options, courses of action and implement directives.
  • Meet regular sales targets and coordinate sales projects
  • Provide management reports and periodic reviews to senior management on business performance
  • Develop high quality relationship with Distributors, OEMS and End users

EXPECTATIONS

  • Minimum of B.Eng in Mechanical/Industrial Engineering or HND from a reputable University
  • Minimum of 5 years experience in technical sales
  • Good communication, organization, problem solving, technical and analytical skills
  • Excellent understanding of mechanical machinery: motors, gearboxes, compressors, generators, fans etc.
  • Good knowledge of vibration analysis and predictive maintenance
  • Knowledge of Thermography
  • Good understanding of the overall general industry market
  • Excellent presentation skills
  • Good interpersonal skills

Application Closing Date: Not Specified

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Job Title: Technical Director – Expatriate
Job Location: Lagos

JOB DESCRIPTION

The Technical Director will be responsible for production management, QA/QC, preventive maintenance, plant management, S&OP process, TQM & Lean manufacturing as well as product launches (from development to commercialisation). Other responsibilities include:

  • Lead, coach, and develop a high performing manufacturing organization.
  • Evaluate process and product quality requirements and develop programs to ensure that standards are achieved.
  • Develop and execute departmental goals in compliance with corporate business plans and sales forecasts. Work with other members of the leadership team to the company’s goals, the necessary support strategies to achieve these goals, and develop supporting tactics to ensure timely completion.
  • Establish and monitor departmental budget.
  • Oversee production-planning activities to ensure the appropriate inventories and quality standards of manufactured components and level loading of work-center capacities.
  • Provide guidance and mentoring to direct reports and affiliated departments.
  • Plan and provide for necessary equipment.
  • Assure that longer-term individual and organization development needs are identified, planned and implemented.
  • Manage and supervise production processes and related quality control procedures.
  • Establish and monitor metrics for key quality and productivity goals. Utilize LEAN principles to improve performance.
  • Ensure compliance with applicable federal and safety regulations.
  • Work with development functions to optimize and transfer new manufacturing processes and ensure that regulatory needs are achieved.
  • Manages performance of staff towards department and Company goals, including feedback on performance, appraisals and recommendations.
  • Proactively identify business needs, develop plans, and deliver better outcomes to the site and BU.

EXPECTATIONS

  • 10-15 years’ experience in high volume/manufacturing/relevant environmental likely to include:
  • Pharmaceutical with a minimum of 5 years at senior manager / associate director level.
  • Minimum 7 years of managing larger production departments
  • Strong knowledge of Good Manufacturing Practice (GMP). Exposure to regulatory audits a plus.
  • Demonstrated experience applying operational best practice (Lean Six Sigma, 8D problem solving, or similar)
  • Established track record with evidence of excellent people management experience, project management, problem solving, collaborative, leadership and communication skills.
  • Logical and problem solving skills.
  • Balances team and individual responsibilities.

Application Closing Date: Not Specified

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Job Title: Technical Office Manager – Expatriate
Job Location: Lagos

JOB DESCRIPTION

  • General scope of Technical Office Engineering responibilities
  • Scheduling
  • Reporting
  • DCC
  • Tender preparation and pre-qualification
  • Estimate medium size projects
  • Operational substitution of site management as required

EXPECTATIONS

  • Msc/BSc in civil engineering or equivalent
  • Minimum 5 years of experience
  • Experience in Building construction is required
  • Fluent in written and spoken english
  • Requested computer skills: RIB iTWO, ACad, Primavera
  • Estimation skills
  • Previous experience in emerging/African markets will be a plus
  • Project duration : 24 months

Application Closing Date: Not Specified

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Job Title: Customer Service Officer
Job Location: Lagos

JOB DESCRIPTION

Ensure smooth, efficient and accurate business support both externally to distributors and direct end-users with administrative, logistic and commercial issues as well as internally to other departments within the organization.

Responsibilities

  • Build and maintain professional relationships, communicate with customers/partners as well as internal stakeholders and continuously update and key data in current CRM System.
  • Manage order handling process from reception of the order to the delivery and payment.
  • Maintain a strong focus on proactive orderbook Management.
  • Handle quotations according to local delegation rules, activities for generation of leads, and proactive follow-up.
  • Safeguard the fulfilment of customer delivery requirements, continuous follow-up of schedules, delivery pattern, supply and shipments, service deliveries, logistic cost and selecting the most cost-effective supply option.
  • Contribute to promoting the company’s e-commerce solutions.
  • Manage post sales activities (claims, returns etc.) and coordinate implementation of corrective actions.
  • Support account/sales manager with contract preparation, sales history analysis and opportunity development across platforms.
  • Handle the Payment Collection process on goods transit, overdue, payment conditions, credit limits and contributing to a positive cash-flow.
  • Know the designation system, main products, relevant technology platforms as well as production and stocking points within relevant area of responsibility.
  • Contribute to the development and improvement of existing and new processes.
  • Follow and safeguard the company’s Export Control Policies, Instructions and procedures within customer service area of responsibility, identify Export Control risks and risk triggers and actively prevent them from happening, report non-compliance in line with Export Control based on the reporting chain.
  • Follow management instructions and procedures, report Environment Health and Safety (EHS) risks and EHS related incidents.
  • Follow quality requirements and identify quality risks and opportunities for improvement.

EXPECTATIONS

  • Bachelor’s degree preferably in business administration, mechanical engineering, Information technology or related disciplines.
  • 3 to 5 years cognate experience in an engineering firm.
  • Experience in Sales, Marketing, CRM, Project Management, Supply Chain, Finance, Logistics Services.
  • Strong computer skills in Microsoft word, excel and Power Point presentation.
  • Good planning, coordination, communication, interpersonal and problem solving skills.

Application Closing Date: Not Specified

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Job Title: Project Manager Infrastructure – Expatriate
Job Location: Nigeria

JOB DESCRIPTION

The Project Manager Infrastructure is technically responsible for coordinating infrastructural projects (road construction and services), its correctness and on-time delivery.

He evaluates and helps determine appropriate construction delivery systems and the most cost-effective plan and schedule for completing the project. He may direct the work of several subordinates, such as assistant managers or superintendents, MEP coordinator, senior quantity surveyors, planners and site staff. The construction managers responsibilities include but not limited to the following:

  • Monitoring suitability and availability of drawings and other data to ensure the contractor has the right information for the work in hand.
  • Monitoring staffing levels and suitability of abilities for outstanding work items.
  • Monitoring quality of product / information / coordination provided by the consultant.
  • Monitoring the quality and timeliness of inspections carried out
  • Monitoring contractors for compliance with their contractual responsibilities.
  • Monitoring progress of the works for compliance with schedule.
  • Ensuring that materials for the works are submitted for approval in time, delivered on time and suitably stored on site prior to incorporation in the works.
  • Ensuring that each contractor complies with the current coordinated method statement for coordinating with other contractors.
  • Ensuring issues related to projects are properly entered into the issue logs and are then addressed and resolved in an appropriate fashion.
  • Reviewing the cost tracking data to ensure that approved contingencies and allowances are not exceeded.
  • Recommending approvals / disapproval of variation orders within the established authority limits.
  • Establishing and maintaining the procedures for meetings, meeting documentation, follow up and tracking of issues and participate actively in resolving outstanding issues.
  • Receiving all project related correspondence and communication and providing direction and action to his team including consultants and contractors.
  • Identifying and minimising the risks for potential claims.
  • Reviewing, analysing and preparing recommended actions for disputes and claims.
  • Preparing documentation for all occurrences in the field on a daily basis.

EXPECTATIONS

  • Msc/BSc in civil / infrastructural engineering
  • Minimum 8 years of experience
  • Experience in Road & Bridge construction is required
  • Fluent in written and spoken english
  • Previous experience in emerging/African markets will be a plus

Application Closing Date: Not Specified

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