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17 May 2018

Graduate Trainee Graduate Trainees – Customer Experience Officers

ARM –  Anywhere

Job Description

ARM Life formerly CrystaLife Assurance Plc. is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM).

Its parent company, ARM is one of the largest non-bank financial services firms in Nigeria with a focus on asset management. Established in 1994, ARM started operations as a traditional asset management company specialising in the management of quoted equities and fixed income securities.

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ARM Life is licensed and regulated by the National Insurance Commission of Nigeria (NAICOM) to underwrite Life, Annuity and Health insurance.

Opportunities exist at ARM Life for Customer Experience Officers;

Job Summary

  • Attend customer enquiries/complaints
  • Maintain good customer relations
  • This role is location specific and is open to ONLY people who reside in the stated locations (Aba/Abeokuta/Calabar/Edo/Ondo/Bayelsa)

Job Principal Duties and Responsibilities

  • Attention to all issues identified by a client using product knowledge
  • Provide support to the Business Development Team within your location
  • Ensure timely and factual communication with clients
  • Prompt resolution of all complaints received and escalate where necessary

Other Requirements

  • Proficiency in Microsoft Office tools
  • Good multitasking capabilities
  • Attention to detail
  • Data Analystics
  • Good Interpersonal skills
  • Excellent written and verbal communication skills

Preferred Years of Experience

1-5 Years

Education Qualification

  • B.Sc
  • HND

Application Closing date: June 15, 2018

Click here to apply

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Job Categories: Banking and Finance. Job Types: Graduate Trainee. Job Tags: ARM Life, Bayelsa jobs, Cross River jobs, Edo jobs, Graduate Trainee, Jobs in Abia, Ogun jobs, and Ondo jobs.

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